Shipping

Canada:

• At the moment, we only ship to Canada customers only.
• Free Shipping across Canada for skincare & makeup orders over $250 before tax only.
• All other order combinations not listed above have custom shipping rates. In certain circumstance, our Customer Service MAY contact you to discuss the quote prior to shipping.
• Josheli Emporium will select a reputable carrier on the customer’s behalf unless specified otherwise.

STOLEN PACKAGE

If you believe your package has been delivered but was stolen, we are not responsible for packages lost or stolen due to porch piracy. 

If the tracking number associated with your delivery shows a photo of the delivered package, please follow these steps: 

1. Submit any evidence of stolen packages to your local authorities and file an official report. 
2. Share the official police report with us. We will review it and consider what actions we can take to assist you.